We offer a vast array of services starting from preparation of design drawings and assisting in planning application process through building works up to the completion. Our team is divided into two units: planning team and execution team. This means we can either work on your project as a whole or only on certain stages chosen by you: we can work from start to completion or we are equally happy to cooperate with an architect of your choice focusing on building stage only.
During initial meeting we will put all possible effort to fully understand your requirements and to provide you with the services you need. Within ten days after the meeting we will prepare free of charge, transparent, itemised and no-obligation quotation or estimate. During building stage each project is led by a professional project manager and also is directly managed on site by a foreman / site manager.
We are very passionate about what we do and we do it well. In order to make our business creditable, we follow transparent, logical and fair rules across entire business. We based our success on the following values:
Long Lasting Relationship with Clients, Architects & Designers:
We maintain constant lines of communication between all parties making sure the information is passed on time and to everyone.
At Werner & Werner Ltd, leading Refurbishment Company London, we are determined to provide a professional, client friendly and proactive approach to achieve the best possible result.
We’d like to pass a very simple message to our customers: we say exactly what we can do and do exactly what we say we will do.
We always price fair, and our fees are transparent to customers.
We keep in constant communication with our clients and work together on their ideas, trying to find practical and stylish solutions regardless of what you choose - build only option or London Design & Build option.
We search for the best solutions, keeping our thoughts several steps ahead of our actions. We understand that creating beautiful interiors starts by building suitable skeleton.
Before starting a project we provide a detailed plan and a timeline, setting milestones specifying the timing for each stage of works.
Planning process produces a list of risks and difficulties which may or may not materialise. We reduce the unknown and accommodate this into our timeline.
Whilst running a project we create a forecast on a weekly basis which is reviewed against the project plan.
With each project we have become more and more confident. This allows us to take greater challenges and more complex projects in the future.
The learning process is executed across all employees from acquiring knowledge of Building Regulations and technical knowledge by management, to new skills and techniques used by our builders on site.
We try to keep know–how in house and minimise the number of subcontractors. If we do use subcontractors, we use only the ones that we trust, making sure they provide high quality of service.
Quality and sustainability:
High quality is our top priority. We don’t cut corners, for sustainability we use most appropriate materials and solutions. Moreover we commit as much time as is needed to finish all works to a high standard.
Each of our residential or commercial projects including office refurbishment London or restaurant refurbishment London projects look great not only after completion but for many years ahead. We offer up to 10 years guarantee on selected products and twelve months guarantee on all our work.
From the first day to the handing over back to the owners we don’t cut corners.
We run very tight quality checks, our employees are obligated to apply best practice for each task.
The fact that we only employ people with “can do” attitude allows us to resolve problems and difficulties which inevitably appear during the process.
We are dedicated to commit the amount of time which is needed. We make sure that the tasks are completed well and to fit the purpose.
We look at each project in bigger picture making sure that each customer is happy to recommend us further not only on work quality but also on the basis of cost.
Insurance: To make our Clients feel safe and confident we hold fully comprehensive insurance with leading UK insurance suppliers. We are insured against following risks:
Liability To Others - Public Liability
Liability To Others - Product Liability
Furthermore, as mentioned above, upon request we can provide insurance for guarantees provided by us (Insurance backed guarantees).
Certificates: It is worth mentioning that during the handover meeting we provide all required certificates. The certificates may vary from one contract to another and it depends on the services we are appointed to provide. In general we provide the following certificates:
Building Control Letter of Compliance
Gas Safety Certificate
Electrical New Installation or Amendments to Existing Installation Certificate
Fire Alarm Testing Certificate
Fensa Certificate for external doors & windows installation